Document collection for bookkeeping firms

The close is waiting
on a bank statement.

Your team loses 5–15 hours a week asking clients for documents. Shoebox asks for you — politely, repeatedly, automatically — and shows you the close date pulling closer with every upload.

No client logins. Phone photos welcome. Your firm’s name on every ask.
Riverton LLCFebruary close
Projected closeMAR 12
Today · Mar 3Projected close
Credit-card statement — Feb
req'd Mar 3
REQUESTED
Operating bank statement
opened Mar 5
OPENED
Vendor invoices · 12
opened Mar 5
OPENED
Payroll register — Feb
req'd Mar 3
REQUESTED
Loan statement — term note
req'd Mar 3
REQUESTED
Merchant deposits — Stripe
opened Mar 6
OPENED
Fixed-asset receipts
req'd Mar 3
REQUESTED
Owner draw memo
no response · 3 nudges
MISSING
MAR 03 09:00 — REQUESTED 8 DOCS → RIVERTON LLC
9 days earlier. You sent nothing manually.
The arithmetic of a close
Hours chasing, per bookkeeper, per week5–15
Weeks a close slips waiting on docs2–3
What Shoebox charges a firm of five$245/mo

How the chase runs

Attach a list, hand over one link, and let the cadence do the asking. Your tone, our persistence.

01
Attach a request listTo any job — recon, tax prep, audit. Templates included, editable per client.
02
One link per clientNo login, drag-drop, phone photos fine. Always shows what's still open.
03
The cadence runsDay 1 email, day 3 nudge, day 5 SMS, day 7 firm alert. Your tone, our persistence.
04
Docs auto-sortBy type, by client, by job. Verified, filed, done — nothing to rename.
Whitfield & Co

Whitfield & Co needs 4 documents for your March close

January bank statementBANK STMT · received
Payroll summaryPAYROLL · received
Q4 merchant depositsRECEIPT · open
Vehicle loan statementINVOICE · open
Drop a file, or click to try it
PDF · JPG · HEIC · up to 25MB

Clients don’t hate
sending documents.

They hate finding the email that says which ones. One link, one list, always current — and it checks itself off as things arrive.

Works on any phone, no app, no password.

Every ask, every open,
every receipt — logged.

When a client says “you never asked,” you’ll smile. The whole cadence writes itself down, to the minute.

MAR 03 09:00REQ 4 DOCS → RIVERTON LLC
MAR 05 09:00NUDGE (EMAIL) — OPENED
MAR 07 09:00NUDGE (SMS)
MAR 07 14:223 DOCS RECEIVED ✓
MAR 08 —ESCALATED TO K. ORTIZ — 1 DOC

See who’s drowning, and
which document unblocks the most.

Bookkeepers across the top, outstanding docs stacked below. Watch the stacks shrink as documents land, and let the queue rank the closes by days-delayed × impact.

K. Ortiz
Senior
6open
D. Whitfield
Partner
4open
R. Meade
Staff
9open
S. Ade
Staff
3open
Ranked by days-delayed × close impact
1Riverton LLCOwner draw memo · 7 days outblocks close
2Halden GroupBank statement · 5 days outblocks recon
3Corliss & FennPayroll · 4 days outhigh
4BetancourtMerchant deposits · 3 days outmed
QuickBooksXeroFreshBooksZapier
Job context flows in; finished docs flow back.

Ruled like a ledger column.

Every plan chases with your firm’s name on it, not ours.

Per-seat
$49/user/mo
Unlimited clients, the full cadence engine, and the client portal. For growing firms.
Start per-seat
Most firms
Firm
$245/mo flat
Up to 10 seats, SMS nudges, accounting integrations, and a white-label portal.
Choose Firm
Usage
60¢/request
Docs-tracked pricing for seasonal shops. Pay for what you chase, nothing idle.
Go usage-based

Every plan chases with your firm’s name on it, not ours.

“February close finished March 6th. It used to finish March 20th. Same clients.”

D. Whitfield, CPA
Whitfield & Co · 6 seats

Close the books.
Not at midnight.

Close faster